Windows Knowledge Base Articles

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A

 

Acrobat Reader

 

ActiveX

 

America Online (AOL)

 

Top of Document

 

B

 

Backup Utility

 

BIOS

 

Boot Disks

 

Top of Document

 

C

 

CD Burning

 

Clean Boot Troubleshooting

 

Control Panel

 

Cookies

 

Top of Document

 

D

 

Desktop

 

DirectX

 

Disk Cleanup

 

Disk Defragmenter

 

Top of Document

 

E

 

eMail

 

Top of Document

 

F

 

Fatal Exception Errors

 

Firewalls

 

Floppy Drive

 

Top of Document

 

G

 

General Protection Faults (GPFs)

 

Graphics

 

Top of Document

 

H

 

Hard Drives

 

Hibernation

 

Top of Document

 

I

 

Internet Connection Sharing (ICS)

 

Internet Explorer

 

Invalid Page Faults

 

Top of Document

 

J

 

Java

 

Top of Document

 

K

 

Keyboard

 

Top of Document

 

L

 

Laptops

 

Top of Document

 

M

 

Memory

 

Microsoft Software or Hardware

 

Top of Document

 

N

 

Networking

 

Top of Document

 

O

 

Operating Systems

 

Top of Document

 

P

 

Partitions

 

Top of Document

 

Q

 

Quick Launch Toolbar

 

Top of Document

 

R

 

Recovery Console

 

Registry

 

Top of Document

 

S

 

Startup and Shutdown

 

Safe Mode

 

System Restore

 

Top of Document

 

T

 

TCP / IP

 

Tips and Tricks

 

Top of Document

 

U

 

URL

 

Top of Document

 

V

 

VMM32.VXD

 

Top of Document

 

W

 

Windows 98

 

Windows Updates

 

Windows Installation, Upgrade, Repair

 

Windows Installer

 

Windows Protection Errors

 

Wireless

 

Top of Document

 

X

 

 

Top of Document

 

Y

 

Yellow Exclamation Marks

 

Top of Document

 

Z

 

Zip Files

 

Top of Document

 

A – Z Knowledge Base Articles

A

Acrobat Reader

Article

Description

App - OS

Q258915

Unable to Print PDF Files in Internet Explorer

IE

 

 

 

 

Top of Section or Document

ActiveX

Article

Description

App - OS

Q159621

Difference Between OLE Controls and ActiveX Controls

IE

Q183771

Registry Entries Made by an ActiveX Component

 

 

Top of Section or Document

America Online (AOL)

Article

Description

App - OS

Q306478

Troubleshooting America Online in Windows XP

XP

Q302749

General Protection Fault When You Install America Online

95,98

 

 

 

 

Top of Section or Document

 

B

Backup Utility

Article

Description

App - OS

Q302894

HOW TO: Install Backup from the CD-ROM in Windows XP Home Edition

XP Home

Q320820

How to Use the Backup Utility to Back Up Files and Folders in Windows XP Home Edition

XP Home

 

 

 

 

Top of Section or Document

BIOS

Article

Description

App - OS

Q299697

General Computer Basic Input/Output System Overview

98,ME

 

 

 

 

Top of Section or Document

Boot Disks

Article

Description

App - OS

Q310994

Obtaining Windows XP Setup Boot Disks

XP

 

 

 

 

Top of Section or Document

 

C

CD Burning

Article

Description

App - OS

Q306524

How to copy information to a CD in Windows XP

XP

 

 

 

 

 

 

 

 

 

 

Top of Section or Document

Clean Boot Troubleshooting

Article

Description

App - OS

Q192926

How to Perform Clean-Boot Troubleshooting for Windows 98

98

Q267288

How to Perform a Clean Boot in Windows Millennium Edition

ME

 

 

 

 

 

 

 

Top of Section or Document

Control Panel

Article

Description

App - OS

Q192806

How to Run Control Panel Tools by Typing a Command

95,NT,98,ME,2K

Q221153

Control Panel Does Not Open

95,NT,98,2K

Q247501

How to Manually Remove Programs from the Add/Remove Programs List

95,NT,98,ME,2K

Q299923

How to Troubleshoot Control Panel Issues in Windows

95,98,ME

Q175211

Fatal Exception Error When Opening or Closing Control Panel

95,98

Q193882

General Protection Fault Error Message Opening Control Panel

95,98,ME

 

 

 

 

Top of Section or Document

Cookies

Article

Description

App - OS

Q278835

How to Delete Cookie Files

IE

Q154360

Information About the Security Alert Message for Cookies in Internet Explorer and Outlook Express

IE,OE

Q223799

Description of Persistent and Per-Session Cookies in Internet Explorer

IE

Q196955

How to Set and Customize Cookies Settings in Internet Explorer

IE5.x

Q283185

How to Manage Cookies in Internet Explorer 6

IE6

Q260971

Description of Cookies

IE

Q258430

Web Site May Retrieve Cookies from Your Computer

IE

Q175662

Error Message: Not Accepting Cookies

IE4,IE5

Q224304

Per-Session Cookies Are Not Cleared Until You Close Browser

IE5

Q153417

Location of Cookies File in Internet Explorer

IE1,2,3,4,5

 

 

 

 

Top of Section or Document

 

D

Desktop

Article

Description

App - OS

Q193110

Problems After Enabling Active Desktop

IE,98

Q279769

HOW TO: Restore Icons That Have Been Removed from the Desktop in Windows XP

XP

Q265877

How to Use Sample .jpg Image as Background Without Turning on Active Desktop

ME

830921

A file named ~ appears on the desktop or in another location on the hard disk

IE6 SP1

 

 

 

 

Top of Section or Document

DirectX

Article

Description

App - OS

Q157730

How to Determine the Version of DirectX Using the DirectX Diagnostic Tool

95,98,ME,XP

 

 

 

 

Top of Section or Document

Disk Cleanup

Article

Description

App - OS

Q315672

HOW TO: Use Cipher.exe to Overwrite Deleted Data in Windows

2K

Q181701

How to Start Disk Cleanup with a Command Line

98

Q186099

Description of the Disk Cleanup Tool

98,ME

Q310312

Description of the Disk Cleanup Tool in Windows XP

XP

Q315246

How to Automate the Disk Cleanup Tool in Windows XP

XP

812248

Disk Cleanup Tool Stops Responding While Compressing Old Files

XP

823302

The Disk Cleanup Tool Stops Responding

XP

 

 

 

 

Top of Section or Document

Disk Defragmenter

Article

Description

App – OS

Q218160

Disk Defragmenter Hangs After Choosing Disk to Defragment

98,ME

Q186978

"Drive's Contents Have Changed: Restarting..." Message When You Use the Disk Defragmenter Tool

98-ME

Q259030

APC PowerChute Plus Causes Disk Defragmenter to Stop Responding (Hang)

98

Q318759

HOW TO: Use the Disk Defragmenter Tool in Windows 2000

2K

Q300978

HOW TO: Analyze and Defragment a Disk Volume in Windows 2000

2K

Q320866

Chkdsk.exe Is Scheduled After You Run Disk Defragmenter on Your NTFS Partition

2K

Q188182

Disk Defragmenter Causes General Protection Fault in User.exe

95,98

 

 

 

 

Top of Section or Document

 

E

eMail

Article

Description

App - OS

Q256151

How to Configure Outlook Express for Use with a Yahoo! POP3 Account

OE

 

 

 

 

Top of Section or Document

 

F

Fatal Exception Errors

Article

Description

App - OS

Q150314

What Are Fatal Exception Errors

95,98,ME

Q175211

Fatal Exception Error When Opening or Closing Control Panel

95,98

Q252523

Fatal Exception Error Message When Attempting to Connect to the Internet

98

Q189655

Err Msg: A Fatal Exception 0E Has Occurred at 0028:<XXXXXXXX>

95,98,ME

Articles

Windows 98 Fatal Exception 0E Articles

98

Articles

Windows Me Fatal Exception 0E Articles

ME

 

 

 

 

Top of Section or Document

Firewalls

Article

Description

App - OS

Q302951

Cannot Access Share or Files When ZoneAlarm Is Installed

95,9,8ME

 

 

 

 

Top of Section or Document

Floppy Drive

Article

Description

App - OS

Q131690

Troubleshooting Floppy Disk Drive Problems in Windows

95,98

 

 

 

 

Top of Section or Document

 

G

General Protection Faults (GPFs)

Article

Description

App - OS

Q188182

Disk Defragmenter Causes General Protection Fault in User.exe

95,98

Q193882

General Protection Fault Error Message Opening Control Panel

95,98,ME

Q302749

General Protection Fault When You Install America Online

95,98

Q109137

Closing Program Causes General Protection Fault

Word,Excel,Access

Q235618

General Protection Fault in Module Dibeng.dll

95,98,ME,IE,OL

 

 

 

 

Top of Section or Document

Graphics

Article

Description

App - OS

Q172022

Problems Downloading Graphics or Complex Pages with Windows 95

95

Q75180

Troubleshooting Print Screen Problems

MS-DOS

Q254926

You Cannot Send a Message with Graphic Attachments

OE5

 

 

 

 

Top of Section or Document

 

H

Hard Drives

Article

Description

App - OS

Q186057

How to Tell If Drive Overlay Program Is Installed in Windows

 

 

 

 

 

Top of Section or Document

Hibernation

Article

Description

App - OS

Q274230

Hibernate Does Not Work When Disk Space Is Low

ME

 

 

 

 

Top of Section or Document

 

I

Internet Connection Sharing (ICS)

Article

Description

App - OS

Q230233

How to Use AOL with Internet Connection Sharing

3.1,95,98

Q234815

Description of Internet Connection Sharing

98,ME,2K

Q238135

How to Troubleshoot Internet Connection Sharing Problems

98SE<